SERVICES
Four services. One arc, from setup to scale.
A customer data platform (CDP) delivers when four things are true: the data underneath is clean, the campaigns on top actually ship, the setup gets tuned as you grow, and the platforms around it are connected. Miss one and the rest underperform. Most agencies do a single slice and you own the gaps between them. We cover the whole arc, so the team that designs your data model is the team shipping against it.
WHAT WE DO
Four services.
BUILD
Integration and Implementation
We integrate or migrate you to a CDP and set the foundations: data model, tracking, identity resolution, and pipelines that scale. You go live with customer data your team can use. For teams getting started with a new platform.
RUN
Campaign and Automation Execution
We design and run lifecycle campaigns inside your platform: segmentation, personalization logic, testing, and reporting. More campaigns live, faster, without adding headcount. For teams that need more hands to scale delivery.
FIX
Platform Review and Optimization
We audit your tracking, data layer, and automation, then hand you a prioritized plan. What to fix, in what order, and why. Quick wins first, evidence behind each one. For teams ready to go deeper and get more value.
CONNECT
Loyalty Connected to Journeys
We connect your loyalty platform to your CDP so points, tiers, and reward triggers flow into automated journeys and real-time personalization. Loyalty that drives retention, not just collects points. For brands with a loyalty program not yet connected to their marketing automation.
WHERE TO START
Not sure which one you need?
Most clients start with one service and grow into the others. If you are standing up a new platform, start with Build. If the platform is live but the backlog keeps growing, that is Run. If the numbers are flat and you do not know why, Fix tells you. If loyalty sits in its own silo, Connect brings it into the journey. Book a call and we will point you to the right entry. We deliver all four across the platforms we work in: Bloomreach, Klaviyo, and Trifft.
HOW WE WORK
The same four steps, whichever service you start with.
1. Understand
Your goals, data sources, integrations, team, and campaigns. We understand where you are before we design where to go.
2. Design
Data model, event taxonomy, integration architecture, automation logic, journey flows. The blueprint marketing and IT both sign off on.
3. Deliver
Build, configure, launch, QA, go live. Working demos, not status decks. Delivery rhythm matches your team.
4. Enable
Report results, document everything, train your team on what we built. You can carry it without us.
WAYS TO WORK WITH US
Ways to work with us
On Demand.
Billed by the hour. No contracts, no fixed scope. Best for teams that are mostly self-sufficient.
Project-Based.
A defined scope with a deliverable. We scope it together, agree the plan, and deliver iteratively.
Retainer.
Dedicated weekly capacity. Shared backlog, regular check-ins. Priorities shift, the team stays the same.
PROOF
Delivered from the inside.
Our founders delivered 40+ CDP implementations across 12 industries, starting inside Exponea (now Bloomreach) as the platform’s own consultants.
At Popsa, a 12-month engagement across email, push, SMS, and in-app moved campaign production 3x faster, grew the push audience 61%, and improved SMS ROI 54%.
3x
Faster campaign production (3 days to 1 day)
+61%
Push notification audience
+54%
SMS ROI improvement
Lower
OPEX, fewer errors
Tell us where your platform is today.
Book a discovery call and we will tell you where to start: Build, Run, Fix, or Connect.