Enqueue failed is the Bloomreach Engagement campaign status recorded when a message couldn't be handed to the email or messaging provider. The cause is a connection error or an error on the platform side, such as a broken Jinja template. The event's `message` attribute holds the error. A customer with no email address on the profile doesn't produce this status.
Category
Bloomreach Campaigns, Deliverability
Also known as
enqueue_failed
In practice
Read the message attribute. A cluster of enqueue failures right after a template change is almost always Jinja, and the fix is in the template, not the provider.
Something out of date?