AI governance is the set of rules for safe, compliant, explainable, and controlled use of AI, especially when AI uses customer data to make decisions.
Category
AI
Also known as
responsible AI
It becomes crucial as agents and models act on profiles: who approved the model, what data it may use, and how decisions are logged and overseen.
In practice
Before an AI system acts on customers, decide how its decisions are reviewed and recorded. Governance is cheaper to build in than to retrofit after an incident.
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